Service Points

 PIANO SERVICE

Tuning, repair, settings (mechanism, furniture, e.t.c.)

ΑTHENS | 19th Klm Lavriou Avenue, Paiania Attiki, 19002, tel.:+30 210 6686000, fax:+30 210 6686108-109
THESSALONIKI | 19 Plastira Str., Charilaou, tel.:+30 2310 311459, fax:+30 2310 317379

BRASS & WOODWIND INSTRUMENTS SERVICE 

- Woodwind: Replacement of tampons, full cleaning, silver plating of keys, replacement of corks, settings.
- Brass: restoration, flattening, soldering, full cleaning, improvements in pistons and rotors, alignments, settings e.t.c.

ATHENS | 13 Navarinou str., & Mavromichali, 106 80, tel.: +30 210 3647111, fax: +30 210 3642521, e-mail: [email protected]


STRING INSTRUMENTS SERVICE 

Repairs, settings, modifications (replacement of frets, magnets, repairs of headstocks, alignments, e.t.c.)

ATHENS | 13 Navarinou str & Mavromichali, 106 80, tel.: +30 210-3647111
MAROUSI, ΤΗΕ MALL ATHENS | 35 A. Papandreou str, tel.: +30 210-6100640
PIRAEUS | Iroon Polytechniou 7-9, tel.: +30 210-4119253
PERISTERI | 209 Thivon Ave., tel.: +30 210-5753975
KIFISIA | 293 Kifisias Avenue & Deligianni str., τηλ.: +30 210-8017284
THESSALONIKI | 19 Plastira str, tel: +30 2310-311459
IRAKLIO CRETA | 10 Averof str., τηλ.: +30 2810-300400

ELECTRONIC PRODUCTS SERVICE
PAIANIA |19th klm. Lavriou Avenue, Paiania Attiki, 190 02 tel.:+30 210 6686260, fax:+30 210 6686269, e-mail: [email protected],
Service Department Manager: Martzoukos Andreas


AUTHORIZED SERVICE POINTS Attiki Region

ATHENS | KOTSIFAS A. & CO. AUDIO & VISION
29th Geroulanou Str & Lampsa Str, Ampelokipoi, 115 24, tel.:+30 210 6919931, fax:+30 210 6930416, e-mail: [email protected]

ATHENS | NEA TECHNOLOGIA LTD.
4 Galaxia Str, Neos Kosmos, 117 45, tel.:+30 210 9210800, fax:+30 210 9210802, Manager: Dermon Dimitrios

WESTERN ATTICA | DOUKIS KOSTANTINOS
99 Kostantinoupoleos Str, Peristeri, 121 32, tel.:+30 210 5717304-5, fax:+30 210 5717107, Manager: Doukis Kostantinos
GLYFADA| STAMATIS DIMITRIS
Attikis 58, Ano Glifada 165 62, tel.: +30 213 0317220, Manager: Stamatis Dimitris

MAROUSI | VT ELECTRONICS
18 Kondyli Str and Chaimanta, Marousi, 15122, tel.:+30 210 2831177 , Manager: Triantafyllou Vaggelis


AUTHORIZED SERVICE POINTS REST OF GREECE

MACEDONIA | PHILIPPOS NAKAS S.A
19 Plastira Str, Thessaloniki, 542 50, tel.:+30 2310 311459, fax:+30 2310 317379

SERRES | MANANEDAKIS E. IOANNIS
19 N.Nikolaou Str, Serres, 621 23, tel.:+30 23210 51767, fax:+30 23210 51767, Manager: Mananedakis Ioannis

KOMOTINI - ALEXANDROUPOLI | SYKAKIS MENELAOS
2 Sofias Vembo Str & Agiou Georgiou Str, Komotini, 691 00, tel:+30 25310 21775, fax:+30 25310 32424, Manager: Sykakis Menelaos

MAGNISIA - FTHIOTIDA - SPORADES | KECHAIDIS MUSIC HOUSE
118Α October 28th Str, Volos, 382 21, tel.:+30 24210 37891-3, fax:+30 24210 37894, Mobile: 6976 555889, e-mail: [email protected], Manager: Kechaidis Xaris

PREVEZA - ARTA -IOANNINA | SYMPAS CHRISTOS
6 K. Krystalli Str, Ioannina, 454 44, tel.:+30 26510 32579, fax:+30 26510 36341, Manager: Sympas Christos


EYVOIA | ANYFANTIS GEORGIOS
98 Neofytou Str, Chalkida, 341 00, Tel.:+30 2221 081493, Manager: Georgios Anastasios

ACHAIA | GIANNAKOPOULOS NIKOS
63 Tsamadou Str, Patra, 262 22, tel/fax:+30 2610 317009, Mobile: 6944 430170, e-mail: [email protected], Manager: Giannakopoulos Nikos


KALAMATA | KARAFLOS DIMOSTHENIS
2 Iatropoulou Str, Kalamata, 241 00, tel/fax:+30 27210 88385, Manager: Karaflos Dimosthenis

CHANIA | KARYDAKIS G. - TZOUVADAKIS K. & CO.
132A Mylogiannaki Str, Chania, 731 00, tel.:+30 2821-095406, Manager: Karidakis G. - Tzouvadakis K.

RETHYMNO | MANIATOGLOU ATHANASIOS
35 Kapodistriou Str, Rethymno, 741 00, tel.:+30 28310 58172, fax:+30 28310 21103, Manager: Maniatoglou Athanasios

PAROS - NAXOS | REMOUNDOS MICHALIS
Chora Naxos, 84300, tel/fax:+30 22850 24609, e-mail: [email protected], Manager: Remoundos Michalis

EPTANISA | KAKIAS F. ANTONIS
8A N.Lefterioti Str, Corfu, 491 00, tel.:+30 26610 47822 / 31164, fax:+30 26610 44266, Manager: Kakia Agathi

DODEKANISA | KLADAKIS TSAMPIKOS
101 Panagouli Str, Rhodes, 851 00, tel.:+30 22410 73270, e-mail: [email protected], Manager: Tsampikos Kladakis

CHIOS | KRITOULIS GEORGE
31 Egremou Str, Chios, 821 00, tel.:+30 22710 28794, fax:+30 22710 29914, e-mail: [email protected], Manager: Kritoulis Georgios

Minimum charges for the repair of products outside warranty status or the warranty period has expired.

  • For the inspection or repair of devices outside warranty, the minimum charge is 48€, which is prepaid.
  • If the repair of the device is evaluated unprofitable, the customer gets a refund of €15 upon receipt of the product.

The payment of the above amounts will be made in one of the following bank accounts of our company, always indicating the name of the depositor:

IBAN ALPHA BANK: GR1201402450 / 167002320000312
IBAN NATIONAL: GR19011015100000 / 15147034720
IVAN EUROBANK: GR67 0260 0250 0004 8020 0566 629
IBAN PIRAEUS: GR30 0172 0410 0050 4106 3292 458

Products covered by Warranty - See warranty terms HERE

Delivery of products to our technical department:
The transfer from and to the authorized technical department of the company is under the responsibility and expense of the customer at our central premises Philippos Nakas SA located at the 19th km of Lavriou Avenue, Paiania.

REPAIR CONDITIONS

1. The repair of the product will be done according to the description of the fault, indicated by the customer.

2. The return of the product is done only by showing the receipt or ID with the data stated above.

3. The customer is notified of the repair cost only when it exceeds the amount of € 64.00.

4. In case that the cost of repair is evaluated unprofitable by the customer, the customer is obliged to pay the minimum charge for work, employment and / or transportation according to the applicable price list of the company. If it is found that the product does not present any technical problems, the customer is obliged to pay the minimum charge according to the current price list, even if no repair work is required.

5. The company has the right to request from the customer an advance payment of part of the repair amount depending on the case.

6. Repaired or not products that are not received by their owners after the relevant telephone information on the cost of damage, are charged with storage costs 40€ per month.

7. In case you do not receive the product within three (3) months from your notification (according to what is defined below in par. 11) by PHILIPPOS NAKAS SA, you authorize the company Philippos Nakas SA, through the relevant Quantitative Receipt Card given to you upon receipt of the product by our technical department, to proceed at your own expense to the recycling of the product (or products) referred to in it and in any case you unconditionally consent to its destruction and have absolutely no claim or claim against the company.

8. The transfer from and to the authorized technical department of the company is under the responsibility and expense of the customer.

9. All products must be delivered for repair at the central facilities of the technical department of the company PHILIPPOS NAKAS SA located at the 19th km of Lavriou Avenue, Paiania, Attica, 19002.

10. The delivery of products for repair indicates the unconditional acceptance of the above terms.

11. The customer declares that he accepts the above as well as that his notification on any issue related to the provision of services by the technical department of the company regarding the repair of the products mentioned in the relevant Quantitative Receipt Card can be done by simple or registered letter as well as by message or fax, to the address (postal or electronic) and to the call number stated above.
A condition for the receipt of the products to be repaired, is the acceptance of the terms with the signing of the relevant Quantitative Receipt Card by the customer, or the acceptance of the terms mentioned in it by fax, or e-mail and the acceptance of the terms of the Quantitative Receipt Card will be declared by the customer.

12. Work that requires spare parts, is completed depending on their availability. Delays in delivering spare parts from third parties may delay the completion of the repair.

13. The minimum charge that is currently in force, is prepaid.

14. When the device is evaluated unprofitable for repair or unrepaired, a refund of € 15 is received upon receipt of the product by the customer.